Privacy Policy

1. Introduction

This Privacy Policy ("Policy") explains how 111kb ("111kb", "we", "us", "our") collects, uses, stores, and protects personal data submitted by users ("you") in connection with the 111kb platform accessible at 111kb.vip, including all associated services such as account registration, sports betting, casino games, payment processing, and customer support.

By creating a 111kb account or by accessing the 111kb platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. This Policy is to be read alongside the 111kb Terms & Conditions.

2. Data Controller

111kb is the data controller responsible for personal data processed through the 111kb platform. For all privacy-related enquiries, data subject access requests, and complaints, please contact us at the details provided in Section 14 of this Policy.

3. Data We Collect

111kb collects the following categories of personal data:

• Identity Data: Full name, date of birth, CNIC (Computerised National Identity Card) number or equivalent government-issued identification, nationality, and a copy of identity documents where KYC verification is required.
• Contact Data: Email address, Pakistani mobile phone number, and city of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad).
• Account Data: Username, encrypted password, account registration date, login history, and device identifiers associated with your 111kb account.
• Transaction Data: Details of all deposits, withdrawals, bonuses, bets, game rounds, and PKR balance movements associated with your account, including payment method identifiers for JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah.
• Technical Data: IP address, browser type and version, operating system, device type, time zone, and session duration data collected automatically when you access the 111kb platform.
• Usage Data: Information about how you navigate and use the 111kb platform, including games played, betting markets accessed, features used, and pages visited.
• Communications Data: Records of your communications with the 111kb support team via live chat, email, or any other channel.

4. How We Use Your Data

111kb uses personal data for the following purposes:

• To create and manage your 111kb account, verify your identity and age (18+), and maintain the security of your account;
• To process PKR deposits and withdrawals through your chosen payment method and to maintain accurate financial records;
• To provide access to 111kb's gaming and betting products, including cricket betting, live casino, slots, and crash games;
• To comply with legal obligations including anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and age verification mandates;
• To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, and other prohibited conduct as defined in the 111kb Terms & Conditions;
• To administer responsible gaming tools including deposit limits, self-exclusion, and session reminders, and to identify users who may be exhibiting signs of problem gambling;
• To communicate with you regarding your account, including transaction confirmations, security alerts, and support responses;
• To send promotional communications and bonus offers where you have provided consent to receive such communications (you may opt out at any time);
• To improve the 111kb platform through aggregated, anonymised usage analytics.

5. Legal Basis for Processing

111kb processes personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil your account agreement with 111kb, including account management, payment processing, and game access;
• Legal obligation: Processing required to comply with applicable laws including AML, KYC, age verification, and financial reporting requirements;
• Legitimate interests: Processing required for fraud detection, platform security, responsible gaming monitoring, and service improvement;
• Consent: Processing for marketing communications and non-essential cookies, where your explicit consent has been obtained and may be withdrawn at any time.

6. Payment Data

Payment transactions on 111kb are processed through third-party payment service providers including JazzCash, Easypaisa, and partner banking institutions. 111kb does not store full payment card numbers or mobile wallet PINs on its own systems. Payment data is transmitted directly to and processed by the relevant payment service provider under their own privacy and security frameworks.

111kb retains transaction metadata (amounts, timestamps, payment method identifiers) for financial record-keeping, KYC compliance, and fraud prevention purposes.

7. Cookies & Tracking Technologies

111kb uses cookies and similar tracking technologies to maintain your login session, remember your account preferences, and collect anonymised usage analytics that help us improve the platform. The following categories of cookies are used:

• Strictly necessary cookies: Required for the 111kb platform to function. These cannot be disabled without preventing you from using core account features.
• Functional cookies: Store your preferences (e.g., language settings, game lobby filters) to improve your experience across sessions.
• Analytics cookies: Collect anonymised data about platform usage patterns. No personally identifiable information is included in analytics data shared with analytics service providers.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect your ability to use the 111kb platform.

8. Data Sharing

111kb does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Personal data may be shared with:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment partners solely for the purpose of processing your transactions;
• Game content providers: Licensed studios such as Evolution Gaming, JILI Games, Pragmatic Play, and PG Soft may receive anonymised session identifiers necessary to deliver game content – they do not receive your identity or contact data;
• Regulatory and law enforcement authorities: Where 111kb is legally required to disclose data in connection with AML investigations, court orders, or other lawful requests from competent authorities;
• Service providers: Third-party vendors who provide infrastructure, security, fraud detection, or support services to 111kb under strict data processing agreements that prohibit independent use of your data.

9. Data Retention

111kb retains personal data for as long as your account remains active and for a period thereafter as required by applicable financial and gaming regulations. Transaction records are typically retained for a minimum of five years following account closure in accordance with AML regulatory requirements. Identity verification documents are retained for the period required by the applicable KYC framework.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

10. Security Measures

111kb implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the 111kb platform;
• Encryption of stored credentials and sensitive account data;
• Role-based access controls limiting internal access to personal data to authorised personnel only;
• Regular security assessments and penetration testing of the 111kb platform;
• Two-factor authentication available to all registered users as an additional account security layer.

While 111kb takes all reasonable steps to protect your data, no platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

11. Your Rights

Subject to applicable law, you have the following rights regarding your personal data held by 111kb:

• Right of access: Request a copy of the personal data 111kb holds about you;
• Right to rectification: Request correction of inaccurate or incomplete personal data;
• Right to erasure: Request deletion of your personal data, subject to legal retention obligations;
• Right to restriction: Request that 111kb restrict processing of your data in certain circumstances;
• Right to data portability: Request a machine-readable copy of personal data you have provided to 111kb;
• Right to withdraw consent: Withdraw consent for marketing communications or non-essential cookies at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the 111kb support team using the contact details in Section 14. We will respond to all valid requests within a reasonable timeframe.

12. Children's Privacy

The 111kb platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been submitted by a minor, that account will be immediately closed, all data deleted, and any deposited funds returned to the originating payment method. If you believe a minor has registered an account on 111kb, please notify our support team immediately.

13. Changes to This Policy

111kb reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via the email address on their 111kb account and will be displayed on the platform for a reasonable notice period before taking effect. The "Last updated" date at the top of this page will be revised accordingly. Continued use of the 111kb platform after the effective date of any update constitutes acceptance of the revised Policy.

14. Contact Us

For privacy-related enquiries, data subject access requests, or complaints regarding 111kb's handling of your personal data, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through the 111kb platform
• Support Languages: English and Urdu